Supplier research starts with a shortlist and evidence—not an empty form
Find suppliers through manufacturer directories/associations, trade fairs, official or industry channels, referrals, lawful B2B platforms and shipment/sourcing evidence where licensed. For every candidate, record where it came from and what proves it can make/supply the actual product.
| Evidence | Question |
|---|---|
| Legal/business identity | Does the supplier exist under the name receiving the order/payment? |
| Address/facility | Is manufacturing/trading location consistent with claims? |
| Product capability | Can it show relevant product/specification/process evidence? |
| Quality/certificates | Can claimed certifications/reports be independently verified where material? |
| Sample/inspection | Does the approved sample/specification match what will be ordered? |
| Bank beneficiary | Does payment go to the verified contracting supplier or an explained/verified party? |
Escalate mismatches instead of scoring them away
A supplier can have a professional website and still present a dangerous bank-account change. Treat identity, product capability, quality evidence, sample/inspection and payment instructions as separate gates. Sudden beneficiary changes, unrelated personal accounts, extreme payment pressure or refusal to provide basic verification should stop the transaction until independently resolved.
Use the sample/specification as the bridge into the purchase order
- 1Define specification
Grade/material/dimensions/test parameters and acceptable tolerances.
- 2Approve sample or pre-production evidence
Record reference/sample ID and what it proves.
- 3Define inspection/acceptance
Who inspects, when, method and consequence of failure.
- 4Write the PO
Product, quantity, price/currency, Incoterm® + place, payment, packing, timing and quality evidence.
- 5Verify payment instructions
Confirm beneficiary independently before deposit/final payment, especially after any change.
Verify classification and import policy before inserting a duty percentage
Import landed cost is not trustworthy if the HS/ITC(HS), origin, valuation basis or applicable duty/tax treatment is guessed. Verify the exact tariff item, import policy/participating agencies, notifications/preferences and valuation treatment in current official systems for the shipment.
Exact imported article/specification.
Verified tariff item.
Import conditions and preference eligibility.
Customs value basis/adjustments.
Current duty/tax/levy treatment.
Broker, terminal, transport, storage etc.
Build landed cost as explicit layers
The formula in a calculator is only a planning model until its customs valuation and rate assumptions match the official shipment treatment. Keep every rate source/date and post-customs cost visible.
planning_base = goods + international_freight + insurance
customs/tax layers = apply only verified rates to the correct official basis
landed_cost = customs value/cost layers + customs/taxes + post-customs local costs
landed_cost_per_unit = total_landed_cost / usable_quantityReconcile the official customs result and real local charges after clearance
Post the assessed/paid customs amounts, broker/terminal/transport/storage, FX/bank charges, shortages/damage and final usable quantity. Compare them with the pre-order model so the next sourcing decision uses actual landed economics rather than the supplier invoice price alone.
Scenario: low unit price, weak supplier evidence
Supplier A is 8% cheaper but uses a recently created domain, asks for full prepayment to a third-party beneficiary and provides a certificate image that cannot be verified to the factory. Supplier B is more expensive but the entity, factory address, certificate scope, sample and beneficiary reconcile.
The correct decision is not produced by a single risk score. Make the missing evidence visible, limit financial exposure, and compare the real landed economics after inspection, defect/shortage risk and payment protection are considered.
Landed cost should use usable received quantity
If 10,000 units are purchased but 400 arrive damaged or fail inspection, dividing total landed cost by 10,000 understates the usable unit cost. Preserve the purchase quantity and separately calculate cost per usable received unit for commercial learning.
Keep customs/tax treatment tied to verified classification/valuation evidence rather than a stale default percentage in the calculator.
Use payment and inspection milestones to limit first-order exposure
Supplier verification is strongest when it changes what you do with money and product release. For a new relationship, decide which evidence must exist before deposit, production, balance payment and shipment release. The exact structure depends on the transaction, but the control principle is consistent: do not let commercial urgency erase the evidence gate you decided was important.
Inspection is also not one generic certificate. Define what is checked, against which specification, at what production stage, by whom, and what happens if the result fails. A pre-shipment inspection can reduce product/quantity risk but does not prove the supplier will remain solvent or that customs classification is correct.
Entity/contact/bank beneficiary + signed commercial scope.
Specification and sample/approval reference frozen.
Optional process/quality evidence for higher-risk goods.
Agreed inspection/document evidence reviewed.
Packing, labels, quantity and release instructions confirmed.
A good sample is only useful when the purchase order ties production back to it
A supplier can send an excellent sample and still ship a different material, finish, tolerance, component, label or package if the approved reference is never connected to the production order. Record the approved sample or specification revision in the PO and inspection criteria. For measurable properties, state the method and acceptance limit rather than relying on phrases such as ‘same as sample’ or ‘export quality’. That gives the supplier, inspector and importer the same basis for deciding pass or fail.
Also separate factory capability from transaction control. A legitimate manufacturer may still make a mistake, substitute a material or misunderstand a packaging requirement. Conversely, a polished certificate or factory video does not prove that the entity asking for payment is the same counterparty you verified. Reconfirm beneficiary details against the contracting party, especially when bank instructions change, a third party is introduced, or payment is redirected to a different country.
| Control point | Evidence to keep | Reason |
|---|---|---|
| Approved sample/spec | Revision, photos/drawing/test report, approval date | Defines what production is expected to match |
| Purchase order | Exact product, tolerance, pack, quantity, Incoterm/named place, payment milestones | Turns expectations into transaction instructions |
| Inspection | Sampling plan/checklist, measured results, photos, exceptions | Shows whether shipped production met agreed criteria |
| Bank beneficiary | Verified legal/contracting name plus independently confirmed bank details | Reduces payment-diversion and third-party-payment risk |
| Shipment release | Approved inspection/documents and any deviation acceptance | Prevents balance payment or release before agreed evidence exists |
Stress-test landed cost before you call a supplier ‘cheaper’
A low factory price can disappear after freight, customs value additions, duty/tax treatment, inspection, banking, local handling, delivery and unusable quantity are included. Keep each layer visible and identify which inputs are estimates versus verified rates. For first orders, run at least one sensitivity case for freight, FX and defect/shortage exposure instead of presenting one precise-looking landed unit cost as certain.
The point is not to invent a risk premium. It is to see which assumption can overturn the supplier decision. If Supplier A is only 3% cheaper at the factory but the model changes by 6% when realistic freight or reject-rate assumptions move, price alone is not a stable reason to choose A. Update the model with final customs/freight/inspection evidence after import and compare it with the pre-order plan.
Commercial unit value from the accepted order.
Actual logistics scope and currency.
Verified classification, valuation and applicable charges.
Transaction-specific service costs.
Adjust learning for shortages/rejects instead of hiding them.
Primary references and current-source checks
Requirements, policies and platform guidance can change. Recheck these sources when the decision matters.
Government of India — Trade Connect ↗CBIC ICEGATE — Indian Customs portal ↗DGFT — Directorate General of Foreign Trade ↗